Introduction to CX

Starting out in CX? On-demand webinar now available, providing you with an understanding of everything you need to know about Customer Experience Management.

In this not-to-be-missed webinar you'll discover:

• The evolution of CX Management
• The current CX landscape including the latest CX trends
• How to successfully implement a CX program in to your business.

Presented by: Ray Poynter, Chief Research Officer, Potentiate and Jodie Roberts, Client Communications and Development Director, Potentiate