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Ray Poynter
Author Bio
Articles
Customer Experience
Global Macro Trends Impacting the World of Insights and CX
By
Ray Poynter
Customer Experience
Comment créer un lien entre les marques avec leurs clients par des approches agiles, à travers différents marchés
By
Ray Poynter
Customer Experience
Les communautés – Les 10 prochaines années
By
Ray Poynter
Customer Experience
Guidelines pour définir ou redéfinir une communauté
By
Ray Poynter
Customer Experience
Top 3 CX Drivers: Use and Future of CX
By
Ray Poynter
Customer Experience
An introduction to segmentation and cluster analysis
By
Ray Poynter
Customer Experience
The Truth About Bias in Market Research and Insight Communities
By
Ray Poynter
Customer Experience
9 Global Retail Trends for All Time
By
Ray Poynter
Customer Experience
9 Global Retail Trends for 2021
By
Ray Poynter
Customer Experience
Using Visualization to Explain – Part of the MEME Approach
By
Ray Poynter
Customer Experience
Using Visualization to Manage – Part of the MEME Approach
By
Ray Poynter
Customer Experience
Using Visualisation for Monitoring – Part of the MEME Approach
By
Ray Poynter
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Using Visualization to Explain – Part of the MEME Approach
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Do CX incentives help or hinder customer experience?
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CX targets - driving automotive dealers in the wrong direction?
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Andrew Dye
Data Visualisation
Using Visualization to Manage – Part of the MEME Approach
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Ray Poynter