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Our solutions enable you to deliver exceptional human experiences, build better products and provide superior services….all through the one platform.
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Ray Poynter
Author Bio
Articles
Customer Experience
Exploiter les communautés en ligne pour résoudre les problèmes de qualité des données
By
Ray Poynter
Customer Experience
Leveraging Online Communities to Solve Data Quality Challenges
By
Ray Poynter
Customer Experience
Truly Listening to Your Customers
By
Ray Poynter
Customer Experience
What are the short-term implications of ChatGPT for CX?
By
Ray Poynter
Customer Experience
Insights in Asia, lots of great initiatives, but also some common challenges
By
Ray Poynter
Customer Experience
Is your spending on CX helping or hindering?
By
Ray Poynter
Customer Experience
Using Qualitative Research to become Experience Leaders
By
Ray Poynter
Customer Experience
Leading the Customer Experience in Times of Inflation
By
Ray Poynter
Customer Experience
7 Key Issues with Legacy CX Programs
By
Ray Poynter
Customer Experience
From Experience Managers to Experience Leaders – the future of CX
By
Ray Poynter
Customer Experience
The Top Trends in CX in 2022
By
Ray Poynter
Customer Experience
The Top Trends in Insight and Research in 2022
By
Ray Poynter
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Comment créer un lien entre les marques avec leurs clients par des approches agiles, à travers différents marchés
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Les communautés – Les 10 prochaines années
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Guidelines pour définir ou redéfinir une communauté
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5 conseils pour améliorer votre stratégie CX
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