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Our solutions enable you to deliver exceptional human experiences, build better products and provide superior services….all through the one platform.
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Ray Poynter
Author Bio
Articles
Customer Experience
MEME – your key to creating great visualisations
By
Ray Poynter
Customer Experience
A Framework for Designing or Redesigning a Community
By
Ray Poynter
Customer Experience
How to connect brands with customers, using agile approaches, across different markets
By
Ray Poynter
Customer Experience
5 ways to improve the ROI of your Insights
By
Ray Poynter
Customer Experience
How do we measure the ROI of Insights?
By
Ray Poynter
Customer Experience
Implementing Design Thinking: Leveraging Communities for Human-Centred Solutions
By
Ray Poynter
Customer Experience
Communities Manifesto
By
Ray Poynter
Customer Experience
Why we need a Manifesto for Communities?
By
Ray Poynter
Customer Experience
Can you trust your data?
By
Ray Poynter
Customer Experience
To understand relationships, you need a longitudinal approach
By
Ray Poynter
Customer Experience
Communities – The Next 10 years
By
Ray Poynter
Customer Experience
Democratize Customer Insights: Accessible Data & Actionable Knowledge
By
Ray Poynter
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Five Winds of Change, Sweeping Away Traditional Market Research
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Ray Poynter
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Why consumer trends are your gateway to competitive advantage
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Empathy - the one word that will transform your Customer Experience
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Jodie Roberts
Customer Experience
5 reasons why instantly knowing what your customers think will grow your business
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Vasha Azoor