Our solutions enable you to deliver exceptional human experiences, build better products and provide superior services….all through the one platform.
Our solutions enable you to deliver exceptional human experiences, build better products and provide superior services….all through the one platform.
Products
We work with you to define your key business challenges. Then we devise ingenious business solutions that deliver breathtaking outcomes.
Resources
Inspired by our people, clients, and the world around us, we share the latest Platform One news and views on human experience, as well as expert opinion from our industry to keep you in the know.
Company
Exceptional personal experiences are at the centre of everything we do. When you work with us, we want you to be the best YOU.
Download Detailed Case Study
Amart Furniture measures satisfaction across every customer touchpoint throughout the purchase journey, including in-store, online, delivery, pick up and customer service centre experiences. Stakeholders across the business, from quality & logistics through to marketing, as well all stores across Amart’s entire national network, are engaged in the Voice of Customer (VoC) program, with a dedicated focus to providing exceptional customer experiences.
Key Results
- 11 point increase in overall NPS
- 11 point increase in in-store NPS
- 5% increase in online experience satisfaction
Lorem ipsum
“As our partner now for over 5 years, Platform One delivers an excellent VOC program that provides valuable insight into what our customers are thinking. The service we receive is second to none, Platform One always assist us by looking at problems from different angles before providing a range of solutions.”
Scott Pears
Chief Operating Officer
Amart Furniture is one of Australia's leading furniture, bedding & outdoor retailers with 69 stores across the country.
https://www.amartfurniture.com.au/Industry
Retail
Region
Australia
Business Type
B2C
Learn how Platform One can help your company become more human centric
Book a Demo
- © 2024 Platform One (Group) Inc. All rights reserved.
- Privacy & Legal Policies
- Terms of Use
- Auto Survey Winners
- Site map
